Based on two years of research and new data gathered from more than 1,200 IT professionals worldwide, report uncovers the state of skill sets critical to DevOps and digital transformation initiatives
BOCA RATON, Fla., March 10, 2020 /PRNewswire/ — DevOps Institute, a global member-based association for advancing the human elements of DevOps, today announced the release of the data and results of the “Upskilling 2020: Enterprise DevOps Skills Report.” For the second year, the report defines the most critical and in-demand skills needed around the world to meet DevOps transformation objectives within enterprise IT organizations of all sizes. The data that underpins the report was collected through a global community research project and open survey from more than 1,200 respondents.
The research and data analysis was led by DevOps Institute’s Chief Research Analyst, Eveline Oehrlich, with support from Platinum Sponsor ServiceNow, Gold Sponsor CloudBees, Silver Sponsor BMC, and Bronze Sponsors Micro Focus and HCL UrbanCode.
The report is freely available for download at (https://devopsinstitute.com/upskilling-2020).
“Human transformation is the single most critical success factor to enable DevOps practices and patterns for enterprise IT organizations,” said Jayne Groll, CEO of DevOps Institute. “Traditional upskilling and talent development approaches won’t be enough for enterprises to remain competitive because the increasing demand for IT professionals with core human skills is escalating to a point that business leaders have not yet seen in their lifetime. We must update our humans through new skill sets as often, and with the same focus, as our technology.”
Key Findings from the ‘Upskilling 2020: Enterprise DevOps Skills Report’ include:
DevOps Institute will be holding an informational webinar to share all the key findings from the Upskilling Report on Thursday, March 12 at 1730CET/12:30pmEST. To register, visit: (https://zoom.us/webinar/register/WN_5xXG1v4PR6Ke5LShuq092Q).
Introducing the ‘E-Shaped’ Human of DevOps
“T-shaped” Humans of DevOps professionals highlighted in the 2019 report must evolve into “E-shaped” professionals – an idea according to Sarah DaVanzo that “favors individuals with ‘breadth’ and ‘depth’ of knowledge as well as tangible and intangible skills that imply a big picture outlook and an attention to detail from being a practitioner. ‘E-Shaped People’ have a combination of ‘4-E’s’: experience and expertise, exploration and execution.”
“The time is now to upskill your DevOps teams and individuals, however, this must be done across more than technical and functional skills,” said Eveline Oehrlich. “We already saw a significant demand for a variety of human must-have skills in our 2019 research and this year we saw a tremendous increase across all human skills e.g. collaboration, interpersonal skills, empathy and creativity to name a few. The most important though is the increase in value placed on the human skills, which comes from the management and business leaders in our survey. Our research shows that a mindset shift is happening with the transition from “soft” skills to “human” skills, but more importantly, today’s leaders must change their mindset to recognize the value human skills will bring to a team and organization.”
“At ServiceNow, our purpose is to ‘make the world of work, work better for people,’ so it’s appropriate for us to support this important piece of research about reshaping skills in the world of DevOps,” said Richard Hawes, director of product marketing for ServiceNow. “The people and culture insights are hugely valuable as enterprises seek to scale the value of DevOps, and it’s fascinating to see how they influence the discussion on process and technology. People in the industry can learn more about ServiceNow’s DevOps perspective at (www.servicenow.com/products/devops.html).”
“People, process and technology have always been the trifecta needed to execute DevOps successfully. As we strive to enhance the culture needed to predictably deliver better software faster at CloudBees, it’s been important for us to identify which skills are considered “must-haves,” which are “nice to haves” and which are “not important” across teams, roles and regions,” said Shawn Ahmed, senior vice president and general manager of the Software Delivery Automation business at CloudBees. “As the report underscores, upskilling is now more important than ever to enable meaningful collaboration between all teams to truly deliver software at an elite level.”
About the DevOps Institute
DevOps Institute is dedicated to advancing the human elements of DevOps success. As a global member-based association, DevOps Institute is the go-to learning hub connecting IT practitioners, education partners, consultants, talent acquisition and business executives to help pave the way to support digital transformation and the New IT.
We help advance careers and support emerging practices within the DevOps community based on a human-centered SKIL framework, consisting of Skills, Knowledge, Ideas, and Learning. All of our work, including accreditations, research, events, and continuous learning programs – is focused on providing the “human know-how” to modernize IT and make DevOps succeed.
SOURCE DevOps Institute