DevOps Goals and Learning Moments with DevOps Institute Global Ambassador, Suresh GP

DevOps Institute Ambassadors are volunteers from across the globe that want to help advance the career opportunities in IT and support emerging practices within the DevOps community based on a human-centered SKIL Framework, consisting of Skills, Knowledge, Ideas, and Learning.  

These individuals are advocates for the “Humans of DevOps” and are industry pioneers who are passionate about the DevOps movement, are recognized DevOps subject matter experts and who voluntarily contribute to the Collective Body of Knowledge (CBok) of DevOps. 

This week, we are proud to feature an Ambassador from Singapore, Suresh GP, founder and managing director of TaUB Solutions.

Below, we asked Suresh a few questions about his goals, challenges, learning moments and advice.  

Suresh has specialized in IT service management, governance, agile, DevOps and business relationship management. As a principal consultant, Suresh also trains, facilitates simulations and provides DevOps implementation services. He was also awarded top 25 thought leader recognition in service management for 2018, 2019 and 2020 by HDI. Suresh is also the regional leader for Asia Pacific and Middle East at BRM Institute. He is a regular blogger and speaker in national and international Forums like itSMF, PMI and ISACA. He was awarded the itSMF Contributor Award by itSMF Singapore in 2013 and four BRM Excellence Awards at BRM Connect 2017.

(You can connect with Suresh directly via Twitter at @sureshgp or LinkedIn).

Q: As an ambassador, what are your goals for helping to advance the Humans of DevOps?

I am honored to be one of the first ambassadors handpicked by DevOps Institute in 2019. I strongly believe as a DevOps practitioner and evangelist, it is important for me to propagate the best practices, experiences and value of DevOps to the community. I participate actively in SkilUpDays, DevOpsDays and contribute in the form of Blogs, Webinars and Crowdchats with fellow DevOps professionals. I also interview DevOps practitioners as part of a podcast to share valuable insights that could be beneficial for people to embrace DevOps without inhibitions. I have been facilitating training courses of DevOps Institute since 2015 on DevOps Foundation, DevOps Leader, DevOps Test Engineer, Certified Agile Service Manager and SRE. Finally, as an avid fan of social media, I cascade useful resources, case studies and practices thereby engaging actively with the global community.

Q: What is the biggest challenge you’ve faced in your career and why?

As an entrepreneur running TaUB Solutions for six years now, I believe the biggest challenge I have faced is being adaptive to the changing market trends and business landscape. While we primarily started off as an ITSM Consulting company, we saw the surge in Agile, DevOps, Lean and BRM that we had to build capability from scratch.  

Building Pi Shaped Profiles and Comb Shaped Profiles became imperative to continually delight customers and business partners worldwide. It has also been possible to navigate with ease because of the continuous learning curve, networking with global leaders and contributing actively to community building.

Q: What is the top learning moment you’ve had in the past three months?

The advent of the Pandemic crisis has created a new set of opportunities to explore in the form of alternative business models where all our services have moved online. We see a huge surge of upskilling globally on various aspects of DevOps that include training, consulting and implementation services.

Q: What is your response to someone that says “DevOps won’t work here”

Looking at a situation with an open mind is the first and most important part. Understanding the Philosophy of DevOps, Science of DevOps, is important to get clarity. Then I would suggest to look at their existing organization environment and see what aspects could be applied pragmatically as a baby step to achieve some quick wins. This will accelerate momentum and give further opportunities to explore avenues with a mindset change. 

Q: If DevOps was a food item, what would it be?

DevOps would be a well-done pizza. It is important to get your base structure right that I attribute to attitude, behavior and culture. Once you get that right, aspects of technology automation, process, and soft skills become the necessary toppings to taste better and deliver value for customers.

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