DevOps Institute Blog Ambassador CrowdChat March 2020


Following the release of the Upskilling 2020: Enterprise DevOps Skills Report, DevOps Institute recently joined more than 20 DevOps Ambassadors from around the globe for an interactive, online CrowdChat. The discussion explored key themes and findings from the Upskilling 2020 Report. DevOps Ambassadors also shared their insights and guidance for upskilling!

CrowdChats serve as a great opportunity for the global DevOps Community to interact and exchange knowledge on the top patterns and practices shaping IT today.

See the full CrowdChat.

The Upskilling 2020: Enterprise DevOps Skills Report highlights the most critical and in-demand skills needed around the world to meet DevOps transformation objectives within enterprise IT organizations of all sizes. DevOps Institute has surveyed more than 1,260 individuals globally to identify which skills are considered critical to DevOps and digital transformation.

Download your own copy of the Upskilling 2020: Enterprise DevOps Skills Report: (

The CrowdChat was hosted by Helen Beal, DevOps Coach and Chief DevOps Ambassador, alongside Global DevOps Ambassadors and others who wanted to join the conversation.

DevOps Institute Ambassadors are volunteers from around the world who empower the Humans of DevOps through the SKIL framework: Skills, Knowledge, Ideas, and Learning.

The conversation featured insights from DevOps Ambassadors in a Q&A format that was distributed across Twitter – creating a conversation that extended well beyond the live chat. Some of the most popular discussion topics included main takeaways from the Upskilling 2020 report, the importance of upskilling, DevOps communities, favorite books, and more. 

Here are some of our favorite questions and answers from the Crowdchat:

What was your main takeaway from the Upskilling 2020 report?

For two years in a row, there is a clear indication across all levels that “human” (soft) skills are equally important to automation and process skills. Culture counts!” – Jayne Groll (@JayneGroll)

See all responses here.

Upskilling in IT – why is it important?

“Leaving no-one behind” – Garima Bajpai

See all responses here.

What are the top learning resources for you today?

“Starting with the @DEVOPSINST community channel resources has helped a lot of professionals worldwide !” – Dheeraj Nayal (@HumanOfDevOps)

See all responses here.

What is the most important piece of career advice you’ve ever received and why?

“When you walk into a room, always assume someone else in the room knows more than you” – Martyn Coupland (@mrcoups)

See all responses here

What books are you currently reading that you would recommend?

“I am reading the making work visible by Dominica DeGrandis, i think that it is very timely. :)” – Romnick Acabado (@DevOpsLeaderPH)

See all responses here.

If DevOps was a song, what would it be and why?

“Daft Punk – Harder, Better, Faster, Stronger” – Helen Beal (@HappyHelenBeal)

See all responses here.

The CrowdChat was a success and served as an excellent way to build community with a global audience, virtually. The CrowdChat will remain available online as a repository of tips, insights and suggestions from DevOps Institute Ambassadors and the DevOps Community. Stay tuned for more CrowdChats from DevOps Institute in the future!

Want more interaction and learning from DevOps leaders? DevOps Institute will offer several Virtual SKILup Days throughout 2020. Virtual SKILup Days are micro-conferences dedicated to a singular topic with six hours of continuous learning, including how-to sessions from industry leaders, networking opportunities and a virtual exhibit hall. 

The first Virtual SKILup Day will take place on April 30 and focuses on Value Stream Management. Learn more and save your seat here.


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