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ITSM for DevOps – GUARANTEED TO RUN

February 21 @ 9:00 am - February 22 @ 5:00 pm

ITSM Academy is proud to be the lead author of this course.

This sixteen (16) hour course describes how to accelerate and modernize your IT service management (ITSM) processes in support of DevOps. Let’s face it, ITSM processes have – at times – a reputation for being heavy handed and bloated. They can also be a constraint in the IT value stream; particularly in organizations adopting Agile and DevOps practices. In this course you will practice and master pragmatic approaches for streamlining and automating existing ITSM processes and for handling compliance as code.

Organizations adopting a DevOps culture and practices are able to deliver high-quality software faster.  which means the business can deliver value to customers faster. You sometimes hear that DevOps and ITSM aren’t compatible. The reality is that high-performing organizations aren’t achieving success without ITSM processes.These organizations are performing ITSM processes. Those processes are just so streamlined and (often) automated that people don’t even realize that they are executing ITSM processes.

Details

Start:
February 21 @ 9:00 am
End:
February 22 @ 5:00 pm
Event Category:
Event Tags:
,
Website:
http://www.itsmacademy.com/itsm4do

Venue

Virtual

Organizer

ITSM Academy
Phone:
9544913442
Email:
info@itsmacademy.com
Website:
222 Yamato Road, Suite 106-230
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