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eBook: Agile Service Management Guide

eBook: Agile Service Management Guide

Agile Service Management ensures that service management processes reflect agile values and are designed with “just enough” control and structure in enable the delivery of services that enable the ability to do something when and how they are needed or desired.  This...
DevSecOps and ITIL4

DevSecOps and ITIL4

By: Niladri Choudhuri, Hugo Lourenco, Jay Shah and Helen Beal DevSecOps has emerged and established itself as the model to assure cybersecurity is properly considered when transitioning to DevOps ways of working. It demands collaboration between the security, IT...